Frequently Asked Questions

RACE INFORMATION

As an athlete, what do I receive as part of the event?
  • Branded swim cap
  • Custom t-shirt
  • Finisher's medal
  • Finisher's Chamois
  • Custom water bottle
  • Free post-race feast
  • Professional race day announcer
  • Race results posted same day
  • Live band
Do you provide training clinics? If I do not pick up my t-shirt and award on race day, will you mail it to me?
  • No. Please plan to stay through the end of the race to receive these items.
Is the race USAT sanctioned?
  • Yes, all triathlon and duathlon races are USAT sanctioned except for the Catfish Open Water Swim and running races.
What are the USAT fees? Do I need to wear my USAP bibs? Where do I find race results? Can I get a refund? Where do I return my timing chip?
  • SVE Timing, 18330 Sutter Blvd, Morgan Hill, CA 95037
What are the age categories?
  • 14-19, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 50-59, 60-64, 65-69, 70-74, 70-79, 80+, Female Athena (160lbs +), Male Clydesdale (220lbs +)
What are the age group prizes you give out after the race?
  • The prizes vary per event…..from plaques to branded coffee mugs and hats, etc. Please check each event page for prizes and awards.
Do I have to be present to receive my award?
  • Yes
Can I have my coach race with me? What clothing do you recommend I wear on race day?
  • We recommend that you wear clothing that will make you feel comfortable, first.
  • Second, since changing in transition for the triathlons is not allowed we recommend that you wear clothing that allows you to swim, bike and run in without needing to make major clothing changes.
  • Lastly we recommend that you check out the Jakroo Triathlon apparel items that will fit your body and racing needs.
  • http://www.jakroo.com/usa-productions/

REGISTRATION – PACKET PICK-UP

Where do I find my tri club and team codes?
  • Contact your club or team president
What if we are not set up as a club or team within the event?
  • If you have not set yourself up with our organization, please email info@usaproductions.org to get set up to receive the discount code. Please also send a logo for your team or club for promotion on our site.
Is there an Aquabike category?
  • Yes, we have an Aquabike category in each event. Please see each individual event page for event details and registration links for registration in the Aquabike category.
Can I transfer from one race to another?
  • Yes. Please advise us at least 3 weeks before race day. This transfer can only occur in the same calendar year.
How do we register as a relay team?

1) Click on the registration link for the event you want participate as a relay team

2) Make sure to enter all the team members and their correct email address into the original relay setup before payment

3) Let your team members know that they will receive an invitation and will need to confirm their registration, sign the USAT Waiver and pay the one day sanctioning fee or enter their USAT number

4) Once all members have confirmed their invitation and registration in the event your relay team you will be ready for the race.

How many individuals do you allow in a relay team?
  • 2-3 individuals
Can the relay teams be co-ed?
  • Yes
What is the weight classification for Clydesdale and Athena?
  • Clydesdale is 220lbs+
  • Athena is 165lbs+
What are the age categories for youth?
  • 12-19 years of age, with parental consent
Do you give discounts for veterans, active military, college students, fire, and police?
  • Yes. You must bring proof of active status at Packet Pick-up. Please contact USA Productions and we will give you the appropriate code to register.
What considerations do you offer for a challenged athlete?
  • We provide designated transition racks, challenged athlete swim starts, personal assistance as required if notified at least 2 weeks in advance of the event.
Where do I put my race bibs (bike, shirt, and helmet)?
  • The small bib should be placed on the front of your helmet. The bike bib should be placed on the seat post or top tube of the bike. The run bib should be placed on the front of your shirt. We recommend using a bib belt which eliminates the use of safety pins.
Do you supply safety pins for the bib?
  • Yes, safety pins will be included in your race packet
If I do not pick up my t-shirt and award on race day, will you mail it to me?
  • No
Can I do mail-in registration?
  • Yes. Please see each event page for the mail-in registration form.
Can I receive emails, text messages, Facebook and twitter posts with my results?
  • Yes. This can be done at the time of registration.
Can I have my packet mailed to me?
  • Run Races: Yes, for a small fee
  • Tri Events: No
Are the USAP t-shirts gender specific?
  • Yes

SWIM

What is the temperature of the water?
  • The water temperature depends on the swim location for each event. Check each event page for appropriate temperatures.
What are the wave starts?
  • They are stated on each event page as well as in the AIG (Athlete Information Guide), which will be posted a 30 days before each event.
Can I wear a wetsuit?
  • Yes
Should I wear a wetsuit?
  • We always recommend you wear a wetsuit but it is not required.
Can I wear my own swim cap?
  • Yes, as long as it is the same color as your USAP designated wave color
Where can I get course maps?
  • They are posted for each event on our website
Where can I rent a wetsuit?
  • Sports Basement, 1171 Kern Ave, Sunnyvale 408-732-0300
  • Sports Basement, 1590 Bryant St, San Francisco 415-575-3000
  • Sports Basement, 610 Old Mason St, San Francisco 415-437-0100
  • Sports Basement, 1881 Ygnacio Valley Rd, Walnut Creek 925-941-6100
Can I stop during the swim and rest?
  • Yes, for all locations except Shadow Cliffs. Shadow Cliffs life guard staff and/or medical crew will remove you from the water if you rest on their vessels.
Can I select my own stroke during the swim?
  • Yes. Any stroke is acceptable and advised.

BIKE

Where can I get course maps?
  • They are posted for each event on our website
Can I ride my mountain bike?
  • Yes
Will you have aid stations on the bike course?
  • Yes. There will be aid stations on the long course and Olympic races. There will not be aid stations for the sprint bike courses.
Where do I put my race bibs (bike, shirt, helmet)?
  • The small bib should be placed on the front of your helmet. The bike bib should be placed on the seat post or top tube of the bike. The run bib should be placed on the front of your shirt. We recommend using a bib belt which eliminates the use of safety pins. Link with pictures
Where can I rent race wheels? Where do you recommend I get my bike tuned up? Can I wear my ear plugs/ear phones?

RUN

Where do I put my race bibs (bike, shirt, helmet)?
  • The small bib should be placed on the front of your helmet. The bike bib should be placed on the seat post or top tube of the bike. The run bib should be placed on the front of your shirt. We recommend using a bib belt which eliminates the use of safety pins. Link with pictures
Will you have aid stations on the course?
  • Yes, aid stations are located every mile.
Where can I get course maps?
  • They are posted for each event on our website.
Can I wear my ear plugs/ear phones?

VOLUNTEERING

How do I volunteer for an event? What are the benefits of volunteering?
  • 50% off an entry fee for a future event
  • Official event volunteer t-shirt
  • Good bags
  • Free lunch
  • Fulfill community service hours
  • A great time out
  • Team up with friends and family and make it a community event!
  • Groups larger than 15 will reeive more benefits and possible charitable donations.

TRANSITIONS

Where do I set myself up in the transition area?
  • Transition areas will be numbered based on the bib number you were given at packet pickup
  • Please rack your bike according to wear your number is located based on age groups or other categories.
Is the transition area secure at all times?
  • Yes, we have very secure transitions and will make sure all your items are secure during and after your race.
  • We will make sure that no spectators come into transition and that we do NOT open transition until all bikes have been removed.

ACCOMMODATIONS

What hotels do you have in the area for each event?

RACE PHOTOS

SPECTATORS

Where is the best place for a spectator to watch the race?
  • Near each of the transition areas and/or at the finish lines. Please see the Spectator Map for your event.

Contact Us

USA Productions
Direct: 408.515.2860
Fax: 925.248.2525
Fill out contact form >
info@usaproductions.org

Volunteers needed!
volunteer@usaproductions.org

Sponsorship Opportunities: sponsorship@usaproductions.org